Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our web hosting packages, which means that every single support inquiry you email will undoubtedly be replied to in less than sixty minutes max. Our support crew members are taught to swiftly resolve any case and to give you prompt information on any trouble that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is supplied by a crew of professional consultants who’re ready to respond to your query without delay. You’ll be able to contact the tech support team team by starting a technical support ticket from your Web Control Panel or by posting us an email. On business days, you can also contact us on the telephone or take advantage of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need help while working on your online projects within the Control Panel, you’ll be able to always click the Help control key and find your query in the listing of posts that will show up. We have also turned almost all of the articles into training videos. The catalogue of movies will come up if you click the Videos key present on the top right.